Please come the departure site 30 minutes before departure.
If you want to change your departure date/time, contact 12Go support by email or call
+66966581927. Additional fees might be charged. Changes can’t be done at Lomprayah counter.
The ferries are new and comfortable, with inside and outside seating as well as a small cafe selling drinks
and snacks. Many passenger opt to head straight for the top sun deck to enjoy the views of the many
islands set within the Gulf of Thailand visible on the way to the mainland.
Also, unlike the other ferry companies, the Lomprayah stuff helps you with your luggage.
Cancellation/postpone in less than 3 days before the departure date is not possible, according to the
terms and conditions you agreed with when you made the booking.
Infants under 2 years can can go for free by ferry and can go for free on adults laps on bus/van.
20kg of luggage is allowed per person. Excessed charge 20THB/kg. Limit is 50kg.